Overview
Stem Cells With Love ("we," "us," or "our") is committed to protecting the privacy of individuals who interact with our program. This policy describes what information we collect, how we use it, and your rights regarding your data.
What Data We Collect
We collect information in two primary ways:
- Application forms: When you apply for treatment, we collect your name, contact information, service background, and a description of your medical condition. This information is used solely to review your eligibility and match you with an appropriate provider.
- Donation data: When you donate, we collect your name, contact information, and payment details. Payment processing is handled by our payment processor and we do not store full payment card numbers on our systems.
- Website usage: We may collect standard web analytics data (pages visited, browser type, referring URLs) to understand how visitors use our site. This data is aggregated and not linked to individual identities.
How We Use Your Information
- Reviewing treatment applications and determining eligibility
- Matching qualified applicants with licensed providers in our network
- Coordinating financial subsidies on behalf of accepted applicants
- Processing and acknowledging donations
- Communicating program updates to donors and applicants who have opted in
- Improving our website and program operations
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to any third party. Information shared with providers in our network is limited to what is necessary to coordinate your care and is subject to their own privacy obligations as licensed medical professionals.
Data Retention
We retain applicant and donor records for as long as necessary to fulfill the purposes described above and to comply with applicable legal obligations. Application records are retained for program evaluation purposes but are not shared outside the organization without your consent.
Your Rights
You may contact us at any time to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request removal of your information from our records
- Opt out of any communications from us
Contact for Privacy Requests
To exercise any of these rights or to ask questions about this policy, contact us at:
[email protected]
Changes to This Policy
We may update this policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of our website or program after any change constitutes acceptance of the updated policy.